Our counselors are data-driven experts, monitoring and measuring your practice’s online presence and performance. We use proprietary software tools and methods to link promotional activities to financial outcomes.
We work directly with your operations staff to implement best practices for marketing, analytics, online reviews and online presence. We also provide staff training and coaching to maximize the value of each new patient interaction.
In a perfect world, your credentials, expertise and relationship with patients would be sufficient for a successful practice. But the Internet has changed the game.
Bad reviews, sparse online information, a broken website can make even the most qualified provider look weak. In this environment, doctors who are unaware of a poor online reputation are not getting the patients they deserve.
Our goal is to level the playing field so better doctors get more patients.
We help qualified providers overcome online marketing “noise” so patients make better decisions about their care.
Each year, doctors receive hundreds of word of mouth recommendations from existing patients. Yet only a fraction actually book an appointment.
This referral ‘leakage’ – occurs because 75% of patients will search the Internet for doctor before making an appointment.
Patients know you before you know them.
When patients see discrepancies online (such as inaccurate or sparse credential information, or poor reviews), they will not make an appointment.
SRL Group provides unique software solutions that increase new patients primarily through organic, word-of-mouth referrals. Unlike “SaaS” companies, we provide skilled consultants to help you implement these solutions.
Many of our account executives have worked in medical practices before joining SRL Group. We understand your daily business challenges, so we’re more effective partners for your success.
Solutions include web-based appointment reminder technologies (which help lower hospital readmissions), phone tracking and reputation monitoring (to ensure that physician’s online profiles are accurate), and online referral systems (to digital traditional word-of-mouth, patient-to-patient referrals).
All our solutions are connected with analytics so we can determine the ROI of your promotional investment.